At SalvusEstore.com, we aim to process and deliver your orders safely and efficiently. Please review our shipping policy below for information about order processing, delivery timelines, shipping charges, and possible delays.

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Order Processing

• Orders are generally processed and packed within 1–2 business days after the order is placed.

• Orders placed after our daily processing cutoff may be processed on the next business day.

• Orders are not processed on Sundays and public holidays.

• During festivals, sales, promotions, or periods of high order volume, processing may take slightly longer.

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Shipping Time & Delivery

• We offer standard shipping with an estimated delivery time of 3–5 business days after dispatch.

• The actual delivery time may vary depending on the delivery location, courier service, weather conditions, and other logistical factors.

• Once your order is shipped, tracking details will be shared with you through the contact information provided during checkout.

• Delivery timelines are estimates and may vary for remote or service-restricted locations.

 

Shipping Charges

• Applicable shipping charges will be displayed at checkout before you complete your order.

• We may offer free shipping on eligible products or order values as part of promotional offers.

• Any applicable shipping charges will be clearly shown before payment.

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Delays & Delivery Issues

• While we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather, courier operations, logistics disruptions, public holidays, high order volumes, or other circumstances beyond our control.

• If your order is delayed or you experience any issue with your shipment, please contact our customer support team at +91-9713099668.

• Please keep your order number and tracking details available when contacting our support team.

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Damaged Package at Delivery

• If you receive a package that appears damaged, opened, tampered with, or otherwise compromised, please record an unboxing video and contact our support team as soon as possible.

• An unboxing video may be required to verify claims related to damaged, missing, or incorrect products.​

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Contact Us

For any questions or assistance regarding shipping, please contact us:

Phone / WhatsApp: +91-9713099668
Email: salvusestore@gmail.com

We're here to help!