Shipping & Returns
Shipping & Delivery
policy
Last Updated: 2018-01-01 00:00:00 UTC
Shipping & Delivery: Products in stock are normally delivered within the number of working days shown on our website. We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products. Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges of our products. Please note that exceptions may apply for the return of certain custom-made, hygienic, and other products You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well-packaged, in good condition, and in their original box and/or packaging. If possible, please provide us with a tracking number for the return shipment. If a returned item is shipped internationally, mark it as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs. If you have any questions, please contact us.
​
Note - Also it is required to create a complete unboxing video when you receive the product, which is important for any refunds of the product. The return of the product will be managed by the customer and all the charges will be borne by the customer only.
Cancellation & Refund policy
Last Updated: 2018-01-01 00:00:00 UTC
Cancellation & Refund: If you change your mind, or the product you received is not what you expected or are otherwise not satisfied with our product, please contact us before returning the item. You have [fourteen days] to return an order after receiving it. If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.